35 Various job offers at NYAMAGABE DISTRICT( Deadline: Jan 3, 2023)
ICT Officer (Posts)
Job description
• Maintain and troubleshoot all network and computer related issues;
• Integrate security, physical control solutions for all confidential data and systems;
• Monitor performance and manage parameters to provide fast responses to front-end users.
• Identify user needs and system functionality and ensuring ICT facilities meet these needs
• Planning, budgeting, developing and implementing ICT action plan
• Maintaining and developing a modern, cost effective, stable and ICT infrastructure available 24 hours
• Scheduling upgrades and security backups of hardware and software
• To ensure relation with external ICT companies
• To install computers, printers and other peripheral devices
• To troubleshoot, repair, update, and maintain computers, printers and other ICT equipment’s as well as manage ICT equipment’s and toner requests.
• Setup a stable schedule of preventive maintenance of computers, printers and other ICT equipment’s
• Setup and support staff members in audio/visual equipment for presentations, workshops or trainings.
• Install, maintain, troubleshoot and update operating systems, antivirus and application programs.
• Removal/disposal of non-functional ICT equipment’s. • Provide effective IT support in different departments on time • To ensure that software license laws are adhered to.
• Developing in liaison with HR, a formalized training program for users with the aim of raising skills, standards, and awareness in the use ICT applications. • To ensure the integrity, security, confidentiality of data kept in departments • To perform other related duties and responsibilities assigned by supervisor.
• Work with Logistics officer to check inventory of ICT equipment’s and handle relocation of them.
Minimum Qualifications
- Advanced diploma in Computer Science0 Year of relevant experience
- Advanced diploma in Electronics and Telecommunication Engineering0 Year of relevant experience
- Bachelor’s Degree in Computer Science0 Year of relevant experience
- Bachelor’s Degree in Information and Communication Technology0 Year of relevant experience
- Bachelor’s Degree in Electronics and Telecommunication0 Year of relevant experience
Competency and Key Technical Skills
- Integrity
- Strong critical thinking skills and excellent problem solving skills.
- Inclusiveness
- Accountability
- Communication
- Teamwork
- Client/citizen focus
- Professionalism
- Commitment to continuous learning
- Experience in Desktop Support, Network Administration and System Administration
- – Knowledge of the principles, methods of IT project planning, monitoring, and evaluation
- Understanding of ICT specifications for different equipment, PCs, Printers scanners
Customer Care Officer (2 posts)
Job discription
A customer care officer is responsible of assisting customers (patients) by providing helpful information, orienting patients, answering questions, and responding to complaints. • Assist with placement of orders, refunds, or exchanges.
• Create and maintain reports about customer interactions.
• Deal directly with customers either by telephone, electronically or face to face
• Direct customers to online resources
• Greet customers warmly and ascertain problem or reason for calling.
• Handle and resolve customer complaints
• Resolve customer complaints via phone, email, mail, or social media.
• Respond promptly to customer inquiries
• Update customer records in the system, including notes about interactions • Use telephones to reach out to patients and verify account information.
• Organize workflow to meet patient timeframes
• Direct requests and unresolved issues to the designated resource
• Manage patient’ accounts
• Keep records of interaction interactions and transactions
• Record details of inquiries, comments and complaints
• Prepare and distribute customer activity reports
• Maintain customer databases
• Communicate and coordinate with internal departments
• Follow up on customer interactions
• Provide feedback on the efficiency of the customer service process
• Perform other related duties as required by his/her supervisor
Minimum Qualifications
- Advanced Diploma in Office Management0 Year of relevant experience
- Bachelor’s Degree in Communication0 Year of relevant experience
- Bachelor’s Degree in Public Relations0 Year of relevant experience
- Bachelor’s Degree in Customer Relations0 Year of relevant experience
- Advanced Diploma in Hospitality management0 Year of relevant experience
Competency and Key Technical Skills
- Integrity
- Strong critical thinking skills and excellent problem solving skills.
- Inclusiveness
- Accountability
- Communication
- Teamwork
- Client/citizen focus
- Professionalism
- Commitment to continuous learning
- Knowledge of customer service practices
- Resource management skills
- Time management skills
- Results oriented
- Digital literacy skills
- Fluency in speaking and writing Kinyarwanda, English and/or French. Fluency in all 4 national languages (including Swahili) is an added advantage.
Data Manager A1/A0 (11 Posts)
Job description
• Collecting, maintaining, and analyzing data following health center’s management plans and procedure;
• Making sure that every employee of the organization knows and understands to a reasonable extent how to make use of the data collected. • Ensure timeliness, accuracy, completeness of data collected at the health facilities • Supervise and provide instructions for workers collecting and tabulating data.
• Collection, analysis, interpretation and production of hospital Statistics
• Report results of statistical analyses, including information in the form of graphs, charts, and tables.
• Consolidate statistical reports from different services/departments and projects operating under hospital.
• Provide reports of birth, death audit, disease surveillance and other HMIS reports to the supervisors
• Data entry and actively participate in internal and external data quality assessment
• Supervise health centers in the catchment area to verify the reliability and quality of data.
• Participate in hospital operational research and monitoring& evaluation activity
• Perform other related duties as required by his/her supervisor
- Minimum Qualifications
- Advanced Diploma in Public Health0 Year of relevant experience
- Advanced Diploma in Information Management Systems0 Year of relevant experience
- Advanced Diploma in Nursing0 Year of relevant experience
- Applied Mathematics0 Year of relevant experience
- Advanced Diploma in nursing sciences0 Year of relevant experience
- Advanced diploma in Data sciences0 Year of relevant experience
- Advanced diploma in paramedical0 Year of relevant experience
- Integrity
- Strong critical thinking skills and excellent problem solving skills.
- Inclusiveness
- Accountability
- Communication
- Teamwork
- Client/citizen focus
- Professionalism
- Commitment to continuous learning
- Extensive knowledge and understanding of the Rwandan Health system
Accountant Offers( 19 Posts)
Job description
The Accountant of Health center is responsible for making the daily control of revenue collected for Health Center, check whether all receipts received in cash have been recorded in cash register are deposited on Health Center bank account timely and deals with the human resources activities.
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II. Key Duties and Tasks
• Payments of the received requests (Invoices from Suppliers, salaries and related benefits) in finance
• Recording of Financial transactions in Health Center’s books of accounts
• Filling and reporting of Financial Statements
• Daily Control of the revenues received by the cashier and whether all money is recorded in cash journal and deposited in the bank account of the health center
• Follow up and facilitate the procurement process and procurement plan
• Follow up and facilitate inventories and assets of the health center
• Follow up finance transactions and reporting system
• Comply with taxes declaration regulation
• Perform other related duties as required by his/her supervisor
- Minimum Qualifications
- Bachelor’s Degree in Accounting0 Year of relevant experience
- Bachelor’s Degree in Finance0 Year of relevant experience
- Bachelor’s Degree in Business Management with specialization in Finance0 Year of relevant experience
- Advanced Diploma in Public Finance0 Year of relevant experience
- Integrity
- Strong critical thinking skills and excellent problem solving skills.
- Inclusiveness
- Accountability
- Communication
- Teamwork
- Client/citizen focus
- Professionalism
- Commitment to continuous learning
- Knowledge of accounting, financial reporting and auditing standards (Such as IPSAS, IFRS; ISSAs)