Various job offers of Data Collection Specialist at Palladium Group, Kigali, Rwanda – CLOSE:18/10/2022


Various job offers of Data Collection Specialist at Palladium Group, Kigali, Rwanda – CLOSE:18/10/2022

Data Collection Specialist

Project Overview and Role:

Primary Duties and Responsibilities:

Consultancy Scope of Work: Data Collection Specialist

D4I Activity: Social Service Workforce Assessment

Country: Rwanda

Expected Period of Performance: November 2022 – April 2023

Company Overview

Palladium is a global leader in the design, development, and delivery of Positive Impact – the intentional creation of enduring social and economic value. We work with foundations, investors, governments, corporations, communities, and civil society to formulate strategies and implement solutions that generate lasting social, environmental, and financial benefits. For the past 50 years, we have been making Positive Impact possible. With a team of more than 2,500 employees operating in 90-plus countries and a global network of more than 35,000 technical experts, Palladium has improved – and is committed to continuing to improve – economies, societies, and most importantly, people’s lives.


Palladium is a consortium member of the USAID-funded Data for Impact (D4I) Project . The D4I mission is to support countries to realize the power of data as evidence that can improve programs, policies, and outcomes. The D4I project strengthens the technical and organizational capacity of local partners to collect, analyze, and use data to support their move to self-reliance.

USAID’s Children in Adversity Team has requested D4I to perform an assessment of the social service workforce strengthening (SSWS) activities that it is supporting across three countries – Armenia, Cambodia, and Rwanda. Learning from this assessment is also expected to be applicable to other contexts. In undertaking this assessment, the D4I assessment team (DAT) will engage in a series of activities, including the review of global and country-specific documentation, convening global and national-level advisory groups, analysis of secondary data, and primary qualitative data collection and analysis.

Palladium is seeking qualified qualitative data collection specialists to undertake research in Rwanda as part of this assessment.

Assessment Questions

  •  What approaches to (a) planning, (b) developing, and (c) supporting the social service workforce responsible for providing services to children and families in adversity have been invested in by the government, the Vulnerable Children Account (VCA), and other key partners in the selected countries?
  •  What have been the advantages and limitations of these social service workforce strengthening approaches in developing and improving sustainable social service systems?
  •  What, if anything, can be concluded from available data about changes at the child and/or household level that coincide with the implementation of these approaches?

Scope of Work

Working closely with members of the D4I assessment team (DAT), and in-country stakeholders, the successful applicants will be responsible for the following scope of work under this activity. Two applicants will be selected to jointly work on the scope of work:

  •  Preparation work:
    •  Collaborate with DAT to confirm the sample population and geographic locations for the qualitative key informant interviews and focus group discussions in areas of Rwanda determined by the DAT and in collaboration with the USAID Mission and USAID/HQ.
    •  Translate or verify translation of question guides and informed consent forms to local language
  •  Prepare logistics for data collection

Coordinate and support logistics for preparation for data collection, including:

    •  Participate in training for in-depth interview data collection and focus group moderation
    •  Coordinate logistics such as housing and transportation necessary for successful data collection, including communication with assessment participants about logistics for data collection.
    •  Collaborate with the DAT to finalize and pre-test research instruments and translate them to the local language.
  •  Undertake interviews and focus groups with different types of stakeholders, per the following table. Focus groups and in-depth interviews will be undertaken in the local language. Recruitment of participants will be undertaken with guidelines and direction of the DAT.



Key informant interviews


Focus group discussions with social service workforce staff, paraprofessionals, and supervisors, separated by region

9 groups (3 per region)

Focus group discussions with youth beneficiaries (age 15-18)

6 groups (2 per region)

Focus group discussions with parents or other caregivers of younger beneficiaries.

6 groups (2 per region)

  •  Data management and analysis
    •  Clean, analyze, and translate all data. Transcribe recordings of all focus groups and in-depth interviews directly to English; identify themes and linkages; and analyze the data using established qualitative data and analyses techniques (nVivo or AltasTi).
  •  Report writing
    •  Support the DAT to produce a final country report (in English) with an executive summary in the local language, summarizing the findings of the assessment. Collaborate on facilitating a virtual dissemination workshop to discuss the findings of the report. Submit to the DAT and finalize after receiving feedback.

Deliverables Schedule


Estimated Completion

Training of data collectors conducted

November 30, 2022

Final research instruments in local language

December 15, 2022

KII with stakeholders conducted

February 15, 2023

FGDs with social workers social service workforce cadres conducted*

February 15, 2023

FGDs conducted with representatives of beneficiary households and with youth beneficiaries

February 15, 2023

Audio recordings and transcripts of all interviews and FGDs

March 1, 2023

Coding framework and code book

March 1, 2023

Analysis report with documentation of process for identifying themes

March 15, 2023

Draft report in local language and translate to English

March 31, 2023

This consultancy will be a deliverable-based contract. Two consultants will be responsible for producing the deliverables jointly.

Required Qualifications:

Essential skills and qualification

  •  Qualitative research expertise with demonstrated success in Rwanda implementing all phases of qualitative research, including: research design, participant identification, scheduling of interviews and focus-group discussions, in-depth interviewing, focus-group facilitation, note-taking, transcription of recordings and translation to English, coding, qualitative data analysis and data cleaning, and report writing. The successful candidates will be able to ensure the collection of high-quality qualitative data, using rigorous methods and upholding standards of ethical research.
  •  Experience conducting research in Rwanda with service providers and with community members. Experience conducting research with adolescents preferred.
  •  Ability to work in a multicultural, dynamic and agile environment with changing requirements and priorities.
  •  Strong time management and attention to detail.
  •  Ability to work independently and solve day-to-day problems.
  •  Strong interpersonal, writing, and oral presentation skills.
  •  Intuitive ability to relate and connect with people from different cultures, orientations, and operating lens (political, technical, funder, business partner, etc.).
  •  Fluency in English and Kinyarwanda.
  •  The successful candidates must be able to accept international bank wire payments.

Additional Requirements

Applicants must provide their updated CV (no more than 3 pages) with a brief description (half a page maximum) of their work and educational experience. Applicants must also provide their relevant capacity and past performance with regards to qualitative research assessments/evaluation data collection, including a description of similar work undertaken. Please include client references (name, position, and contact details) for reference.


The deadline for applications is October 18th, 2022, 5pm local time in Rwanda. Any application submitted after the deadline will be automatically rejected.

Company Overview:

About Palladium – Palladium is a global leader in the design, development and delivery of Positive Impact – the intentional creation of enduring social and economic value. We work with governments, businesses, and investors to solve the world’s most pressing challenges. With a team of more than 3,000 employees operating in 90 plus countries and a global network of over 35,000 experts, we help improve economies, societies and, most importantly, people’s lives.

Equity, Diversity & Inclusion – Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.

Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual or for any other circumstance, please email our team at and we will be in touch to discuss.

Safeguarding – We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.

How to Apply


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